Urushundura rw'ubwubatsi rufite umupaka w'umugozi

1. Ni ibihe biteganyijwe mu kwishyura?
Twemera T/T (30% nk'ingwate, na 70% ugereranyije na kopi ya B/L) n'andi masezerano yo kwishyura.

2. Ni iyihe nyungu yawe?
Tumaze imyaka irenga 18 twibanda ku gukora ibishushanyo mbonera bya pulasitiki, abakiriya bacu baturutse impande zose z'isi, nko muri Amerika ya Ruguru, muri Amerika y'Epfo, mu Burayi, muri Aziya y'Amajyepfo y'Amajyepfo, muri Afurika, n'ahandi. Kubwibyo, dufite uburambe bwinshi n'ubwiza buhamye.

3. Igihe cyawe cyo gutegura umusaruro kimara igihe kingana iki?
Biterwa n'umusaruro n'ingano y'umusaruro. Ubusanzwe, bidutwara iminsi 15-30 kugira ngo dutumize hamwe n'ikintu cyose.

4. Ni ryari nshobora kubona ibiciro?
Ubusanzwe tugusaba ikiguzi mu masaha 24 nyuma yuko tugubajije ikibazo cyawe. Niba wihutiye cyane kubona ikiguzi, turagusaba kuduhamagara cyangwa ukatubwira mu iposita yawe, kugira ngo dushobore guha agaciro ikibazo cyawe.

5. Ese ushobora kohereza ibicuruzwa mu gihugu cyanjye?
Yego rwose turabishoboye. Niba udafite imashini yawe bwite yo kohereza ibicuruzwa, dushobora kugufasha kohereza ibicuruzwa ku cyambu cy'igihugu cyawe cyangwa mu bubiko bwawe binyuze mu muryango ku wundi.

6. Ni iyihe garanti y'ubwikorezi bwawe?
a. EXW/FOB/CIF/DDP ni ubusanzwe;
b. Hashobora gutoranywa mu nyanja/mu kirere/muri gari ya moshi igenda gahoro.
c. Umukozi wacu wo kohereza ibicuruzwa ashobora kugufasha gutegura ibyo kohereza ku giciro cyiza.

7. Ni iyihe mahitamo ku bijyanye n'igihe cyo kwishyura?
Dushobora kwakira kohereza amafaranga kuri banki, west union, PayPal, n'ibindi. Ukeneye byinshi, nyamuneka mbwira.

8. Bite se ku giciro cyawe?
Igiciro kiravugururwa. Gishobora guhindurwa bitewe n'ingano cyangwa ipaki yawe.

9. Ni gute wabona icyitegererezo kandi kingana iki?
Ku bicuruzwa, niba ari bike, nta kiguzi cy'icyitegererezo gikenewe. Ushobora gukusanya ikigo cyawe cya elegitoroniki (Express community) kugira ngo ubyishyure, cyangwa ukatwishyura amafaranga ya elegitoroniki (Express charge) kugira ngo utegure ibyo bizagezwaho.

10. MOQ ni iki?
Dushobora kubihindura ukurikije ibyo ukeneye, kandi ibicuruzwa bitandukanye bifite MOQ zitandukanye.

11. Ese wemera OEM?
Ushobora kutwoherereza igishushanyo cyawe n'icyitegererezo cya Logo. Dushobora kugerageza gukora dukurikije icyitegererezo cyawe.

12. Ni gute wakwizeza ko ihamye kandi ifite ubuziranenge bwiza?
Dushimangira ko ibikoresho fatizo by’ingirakamaro ari byiza kandi dushyiraho uburyo buhamye bwo kugenzura ubuziranenge, bityo muri buri gikorwa cyo gukora kuva ku bikoresho fatizo kugeza ku bicuruzwa byarangiye, umukozi wacu ushinzwe ikoranabuhanga azabigenzura mbere yo kubitanga.

13. Mpa impamvu imwe yo guhitamo ikigo cyawe?
Dutanga ibicuruzwa byiza cyane na serivisi nziza kuko dufite itsinda ry’abagurisha b’inararibonye biteguye kugukorera.